| MoCAP
STANDARDS FOR HUMAN RESOURCES
The following is a listing of program standards that these
sub-committees will use in developing long-term strategic plans.
Click here
for the official 2002 reports and updates related to Human Resources.
1.0 INTRODUCTION
By definition, a resource is a reserve source of supply or support.
The most valuable type of resource available to a community is its
people. Human resources, then, are the energies, skills and knowledge
that people posses. Unfortunately, this is often the most neglected
and underdeveloped resource of all.
The physical, social and emotional needs of the
individual must be addressed if a community is to create a healthy
environment in which to function. In other words, a community must be
concerned not only with providing adequate job opportunities for its
citizens. It must also allow sufficient opportunity
for all segments of the population to become involved
in those decisions which will affect them and to participate in
activities through which they can achieve personal growth and a sense
of significance, both which are essential to emotional well-being.
By encouraging and recognizing the involvement of
all individuals and groups, a shared "sense of community" can emerge.
When people feel they are needed and experience this sense of
belonging, the benefits to a community are unlimited.
It is also of vital importance for the community to be
concerned with providing the best possible assistance, whenever
necessary, to those who need extra help in adjusting or coping with
the pressures of everyday living. The more supportive the community is
of its individual members, the more able they are to serve it well.
Citizens should be able to expect this type of support from the
community.
The ideal community, in fact, does not restrict itself
to treating mental illness within four walls of a clinic. Rather, it
makes a conscious effort to create an atmosphere within the total
community that is conductive to the emotional well-being of its
citizens. That is, it assumes the responsibility for becoming
the essential source of mental health itself. To ensure that this
challenge is met, some communities may choose to form a task force to
do this assessment.
Purpose and Organization of Task Force
The development of human resources is the creation of a capacity
within the community for an individual to develop to his fullest
potential. It is the responsibility of the human resources task force
to assess the degree to which this capacity exists and to recommend a
plan of action for bridging any gaps that are discovered.
This will be accomplished by conducting a human needs assessment,
identifying and evaluating the existing opportunities available within
the community as they relate to overall community involvement, job
development, mental health, and finally, development of an action
strategy. This will enable the task force to pinpoint duplications or
deficiencies in service. All members should assume the responsibility
of becoming as knowledgeable as possible in this program area.
Task Force Members
The task force will be responsible for conducting research to
identify assets and liabilities, analyze need and help establish
goals, and report these findings to the overall community betterment
organization. The next step is to identify or create agencies or
organizations to implement programs to meet these needs.
Composition
The human resources task force, more than any other, should be
representative of all sectors of the community. As the goal of the
task force is to insure that every citizen has an adequate environment
in which to live and to pursue happiness, it is essential that no
sector be excluded. The watch words for the human resource task force
could be "We are our brother's keeper".
Membership on this task force should include, but not be limited
to, active volunteers and interested citizens-at-large, young and old,
rich and poor, business and industry, government and religion.
Ignoring any sector will not eliminate their needs or their influence.
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1.1 HUMAN NEEDS/RESOURCES
ANALYSIS
Introduction
The human needs and resources of a community affect several
elements in a successful community development program. Many human
service programs have developed at such a rapid rate that they have
become fragmented and often work at cross-purposes. Persons often in
need are left behind in uncoordinated and fragmented efforts. The
community betterment council can help establish needs and priorities,
review existing human service programs and resources, and help build
an integrated structure to achieve better delivery of programs.
If this program already exists in this community, then the
responsibility for the assessment and evaluation of this sub-category
is primarily that of the people who administer it. If the program does
not exist in the community and the community wants to establish it,
then a committee or task force can be setup to determine what needs to
be done using the program process described below.
Program Process:
The process for assessment can be as simple as the people in charge
of the program (e.g. Board of directors, executive director, managers,
staff, committee, and others) evaluating the community's program
against the program standards in this sub-category. Or the process can
be amplified by forming a task
force to assess and evaluate your program more in
depth using various techniques such as surveys, town meetings,
consulting with outside experts, etc. Whatever the process used it is
important to determine if the program is meeting the needs of the
community and how it will meet future needs.
For the report, please describe the process you used to assess and
evaluate your program.
Program Standards:
These standards are designed to assist those communities starting a
program in this sub-category, and for those communities that wish to
measure their existing program against these standards. These
standards are set by consensus of experts which include community
citizenry, university professors, state and federal specialists and
other professionals within the field.
Due to the uniqueness of each community, certain standards may not
be important or even necessary within a community. For example, the
size of a community will determine a great deal whether or not the
standards within a particular sub-category need to be adopted in their
entirety or even at all. This program is designed to suggest these
standards and then allow a community to decide if they wish to adopt
any or all of them. However, those communities endeavoring to achieve
AMCC status must meet the requirements in this sub-category.
Standards For. Human Needs/Resources Analysis
A. Create human resource council within the overall community
betterment organization
A human resource council composed of providers and consumers of
human service programs should be established. The purpose of the
council is to ensure that the human needs of the community are
addressed. In some smaller communities the overall community
betterment organization might perform this role.
B. Conduct a needs/resources assessment
It is important that human needs and resources existing in the
community be assessed. Resources currently exist in most communities
to solve a variety of human need situations. An earlier step in an
assessment would be to catalog what exists, who is served and the
accessibility of services. The resource assessment should include a
look at both public and private providers and note gaps or
deficiencies in service. The human needs assessment should also
include a review of all geographic areas of the community, age and
income groups. Duplications, fragmented services and unserved persons
in need should be noted.
C. Establish structure to achieve service delivery
The human resources council should seek to establish an improved
service delivery system. Once the assessment has been completed the
council should identify agencies or organizations which will provide
the needed services or facilities. If providers do not exist, the
council should work toward organizing structures that can provide the
service.
D. Establish a voluntary action center
The community betterment council should establish a voluntary
action center. The voluntary action center would identify community
needs for volunteers, keep an up-to-date inventory of needs, identify
agencies needing volunteers and develop a system to link volunteers
with needs. The center could also serve as a means for information and
referral services and publicize achievement of volunteers.
Program Goals and Planning
From the assessment and evaluation of this program you should
determine if the program is meeting the needs and wants of the
community. The process of this assessment and its resulting findings
should be taken to the next steps of goal setting and planning.
Questions to ask concerning this sub-category: How do the goals of
the program of this sub-category fall in line with the vision and the
overall goals of the community; What are the plans to achieve those
goals.
1) Please describe the goals you have set for this program.
2) Please describe in some detail the plans (how, when, who,
etc.) for achieving the goals set for this program.
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1.2 MENTAL HEALTH
Introduction
A condition of mental health exists when the individual is in
physical, emotional and social balance with his environment. It is the
responsibility of the state to promote medical, educational and social
services in order to provide for a balanced and harmonious life for
all citizens in each community. The community shares this same
responsibility for its citizens.
If this program already exists in this community, then the
responsibility for the assessment and evaluation of this sub-category
is primarily that of the people who administer it. If the program does
not exist in the community and the community wants to establish it,
then a committee or task force can be setup to determine what needs to
be done using the program process described below.
Program Process
The process for assessment can be as simple as the
people in charge of the program (e.g. Board of directors, executive
director, managers, staff, committee, and others) evaluating the
community's program against the program standards in this
sub-category. Or the process can be amplified by forming a task
force to assess and evaluate your program more in
depth using various techniques such as surveys, town meetings,
consulting with outside experts, etc. Whatever the process used it is
important to determine if the program is meeting the needs of the
community and how it will meet future needs.
For the report, please describe the process you used
to assess and evaluate your program.
Program Standards
These standards are designed to assist those
communities starting a program in this sub-category, and for those
communities that wish to measure their existing program against these
standards. These standards are set by consensus of experts which
include community citizenry, university professors, state and federal
specialists and other professionals within the field.
Due to the uniqueness of each community, certain
standards may not be important or even necessary within a community.
For example, the size of a community will determine a great deal
whether or not the standards within a particular sub-category need to
be adopted in their entirety or even at all. This
program is designed to suggest these standards and then allow a
community to decide if they wish to adopt any or all of them. However,
those communities endeavoring to achieve AMCC status must meet the
requirements in this sub-category.
Standards For Mental Health Program
A. Organization
Identify or create and organization or other entity responsible for
the development, administration and operation of this program in your
community. In most communities the responsibility for mental health
programs and services falls to various providers. For this reason
these providers should form an association or some like organization
for communication, coordination and cooperation to ensure that all the
mental health needs in the community are being addressed.
B. Mission Statement
Formulate, put in writing, keep on file and review the mission
statement for this program. The mission statement should simply state
the purpose of the program. It should be easily understood so that the
elements of the program, as well as its implementation, even
day-to-day activities can readily be measured against it.
C. Conduct a study of needs and resources existing within the
community
The survey should include analysis of the provision of adequate
services for all people in the community. Analysis should be made of
services to residents who are developmentally disable, rehabilitation
cases (drugs and alcohol), career adjustment problems, minor
personality disorders and provision of services to indigents.
D. Contact the Missouri Department of Mental Health
The Missouri Department of Mental Health provides services to the
mentally ill through state-operated facilities and through contracts
with 26 administrative agents located throughout the state. For the
facility or administrative agent in you area, contact the department's
Division of Psychiatric Services at 314-7519482.
The Missouri Department of Mental Health provides services to
mentally retarded and developmentally disabled through 11 regional
centers. For the regional center that serves your area, contact the
departments Division of Mental Retardation/Developmental Disabilities
at 314-751-8217.
The Missouri Department of Mental Health provides services to
persons with substance abuse problems by contracting with more than 60
agencies to provide treatment and prevention services. For the
services available in your area, contact the department's Division of
Alcohol and Drug Abuse (ADA) at 314-7514942
Program Goals and Planning
From the assessment and evaluation of this program
you should determine if the program is meeting the needs and wants of
the community. The process of this assessment and its resulting
findings should be taken to the next steps of goal setting and
planning.
Questions to ask concerning this sub-category: How do
the goals of the program of this sub-category fall in line with the
vision and the overall goals of the community; What are the plans to
achieve those goals.
1) Please describe the goals you have set for this program.
2) Please describe in some detail the plans (how, when, who,
etc.) for achieving the goals set for this program.
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1.3 CHILD CARE FACILITIES
Introduction
Child day care has become a very important issue as more and more
families have both parents working outside the home. Another factor
added to the situation is the growing number of single-parent
families. While the primary concern for adequate child day care is the
welfare of the child and family, there are social and economic reasons
why communities are concerned about the availability of adequate child
day care.
If this program already exists in this community, then the
responsibility for the assessment and evaluation of this sub-category
is primarily that of the people who administer it. If the program does
not exist in the community and the community wants to establish it,
then a committee or task force can be setup to determine what needs to
be done using the program process described below.
Program Process
The process for assessment can be as simple as the
people in charge of the program (e.g. Board of directors, executive
director, managers, staff, committee, and others) evaluating the
community's program against the program standards in this
sub-category. Or the process can be amplified by forming a task
force to assess and evaluate your program more in
depth using various techniques such as surveys, town meetings,
consulting with outside experts, etc. Whatever the process used it is
important to determine if the program is meeting the needs of the
community and how it will meet future needs.
For the report, please describe the process you used
to assess and evaluate your program.
Program Standards
These standards are designed to assist those
communities starting a program in this sub-category, and for those
communities that wish to measure their existing program against these
standards. These standards are set by consensus of experts which
include community citizenry, university professors, state and federal
specialists and other professionals within the field.
Due to the uniqueness of each community, certain
standards may not be important or even necessary within a community.
For example, the size of a community will determine a great deal
whether or not the standards within a particular sub-category need to
be adopted in their entirety or even at all. This
program is designed to suggest these standards and then allow a
community to decide if they wish to adopt any or all of them. However,
those communities endeavoring to achieve AMCC status must meet the
requirements in this sub-category.
Standards For Child Care Facilities Program
A. Organization
Identify or create an organization or other entity responsible for
the development, administration and operation of this program in your
community. This organization should be made up of child care
providers, parents and other interested and affected parties. The
purpose of this organization may not be to provide the child day care
service itself, but to see to it that a program of services is put in
place.
B. Mission Statement
Formulate, put in writing, keep on file and review the mission
statement for this program. The mission statement should simply state
the purpose of the program. It should be easily understood so that the
elements of the program, as well as its implementation, even
day-to-day activities can readily be measured against it.
C. Assess the child day care needs and resources/providers
D. Coordinate with providers to ensure that they cover the child
day care needs of the community E. Publicize a list of providers and
what they provide
F. Work with city, providers and community to ensure that zoning
laws for day care centers are in the best interest of everyone.
G. Contact the Missouri Division of Family Services for assistance
in developing your program.
Program Goals and Planning
From the assessment and evaluation of this program you should
determine if the program is meeting the needs and wants of the
community. The process of this assessment and its resulting findings
should be taken to the next steps of goal setting and planning.
Questions to ask concerning this sub-category: How do the goals of
the program of this sub-category fall in line with the vision and the
overall goals of the community; What are the plans to achieve those
goals.
1) Please describe the goals you have set for this program.
2) Please describe in some detail the plans (how, when, who,
etc.) for achieving the goals set for this program.
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1.4 CULTURAL ENRICHMENT
Introduction
Quality arts programming should be a goal of the community. This
means identifying and developing existing community cultural
resources, including traditional artists. In addition, finding out
what the residents of the community would like to see while
identifying available facilities for potential use (both indoor and
outdoor), locating resources people in the area willing to help
conduct arts classes, discovering resources available through touring
exhibits and traveling performances of all kinds and learning how to
properly plan, promote and implement these activities may all be part
of this initiative.
A good local arts program will offer activities that provide an
opportunity for community participation in the arts, as well as
exposure to new arts experiences not readily available in the
community. It may also provide services to meet the needs of arts
organizations, artists and community members, arts institutions and/or
local councils for the purpose of improving planning and coordination
of arts activities at the local level. This development has made a
significant difference in many communities, particularly in the number
and diversity of cultural events offered. It has also increased
cooperation between arts efforts and economic development efforts.
If this program already exists in this community, then the
responsibility for the assessment and evaluation of this sub-category
is primarily that of the people who administer it. If the program does
not exist in the community and the community wants to establish it,
then a committee or task force can be setup to determine what needs
to be done using the program process described below.
Program Process
The process for assessment can be as simple as the
people in charge of the program (e.g. Board of directors, executive
director, managers, staff, committee, and others) evaluating the
community's program against the program standards in this
sub-category. Or the process can be amplified by forming a task
force to assess and evaluate your program more in
depth using various techniques such as surveys, town meetings,
consulting with outside experts, etc. Whatever the process used it is
important to determine if the program is meeting the needs of the
community and how it will meet future needs.
For the report, please describe the process you used to assess and
evaluate your program.
Program Standards
These standards are designed to assist those communities starting a
program in this sub-category, and for those communities that wish to
measure their existing program against these standards. These
standards are set by consensus of experts which include community
citizenry, university professors, state and federal specialists and
other professionals within the field.
Due to the uniqueness of each community, certain
standards may not be important or even necessary within a community.
For example, the size of a community will determine a great deal
whether or not the standards within a particular sub-category need to
be adopted in their entirety or even at all. This
program is designed to suggest these standards and
then allow a community to decide if they wish to adopt any or all of
them. However, those communities endeavoring to achieve AMCC status
must meet the requirements in this sub-category.
Standards For Cultural Enrichment
A. Organization
Identify or create an organization or other entity
responsible for the administration and operation of the cultural
enrichment program in your community. If the responsibility for these
standards falls to various providers in the community, it may be
necessary to form an association or umbrella organization of some kind
to coordinate these services and to determine who is responsible for
what.
B. Mission Statement
Formulate, put in writing, keep on file and review the
mission statement for this program. The mission statement should
simply state the purpose of the program. It should be easily
understood so that the elements of the program, as well as its
implementation, even day-to-day activities can readily be measured
against it.
C. Activities
There should be year-round opportunities within the
community for all age groups to participate in arts activities, such
as craft classes, photography, chorus, dance, theater, music or visual
arts.
An annual event should be held within the community
to demonstrate local talent in handicraft and the arts. An annual
performance, exhibit or other activity should be held within the
community, utilizing talent from the outside area, such as a concert
series, film festival, touring exhibit or visiting artist.
D. Assessment
A survey should be conducted to determine the needs
and priorities of the community in the area of arts activities.
Population Requirement
5,000 - 9,999 At least every five years
10,000 - 24,999 At least every five years
25,000 - 50,000 At least every three years
Program Goals and Planning
From the assessment and evaluation of this program you should
determine if the program is meeting the needs and wants of the
community. The process of this assessment and its resulting findings
should be taken to the next steps of goal setting and planning.
Questions to ask concerning this sub-category: How do the goals of
the program of this sub-category fall in line with the vision and the
overall goals of the community; What are the plans to achieve those
goals.
1) Please describe the goals you have set for this program.
2) Please describe in some detail the plans (how, when, who,
etc.) for achieving the goals set for this program.
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1.5 AGING
Introduction
Many times older adults are thought of as a dependent element in
our society. However true it is that as people grow older their
dependency on others changes, the older adults have much to offer to
our society. It is important that they have the opportunity to
contribute to society and it is important that their needs are met. An
organized effort is necessary to make this happen.
If this program already exists in this community, then the
responsibility for the assessment and evaluation of this sub-category
is primarily that of the people who administer it. If the program does
not exist in the community and the community wants to establish it,
then a committee or task force can be setup to determine what needs to
be done using the program process described below.
Program Process
The process for assessment can be as simple as the
people in charge of the program (e.g. Board of directors, executive
director, managers, staff, committee, and others) evaluating the
community's program against the program standards in this
sub-category. Or the process can be amplified by forming a task
force to assess and evaluate your program more in
depth using various techniques such as surveys, town meetings,
consulting with outside experts, etc. Whatever the process used it is
important to determine if the program is meeting the needs of the
community and how it will meet future needs.
For the report, please describe the process you used
to assess and evaluate your program.
Program Standards
These standards are designed to assist those
communities starting a program in this sub-category, and for those
communities that wish to measure their existing program against these
standards. These standards are set by consensus of experts which
include community citizenry, university professors, state and federal
specialists and other professionals within the field.
Due to the uniqueness of each community, certain
standards may not be important or even necessary within a community.
For example, the size of a community will determine a great deal
whether or not the standards within a particular sub-category need to
be adopted in their entirety or even at all. This
program is designed to suggest these standards and then allow a
community to decide if they wish to adopt any or all of them. However,
those communities endeavoring to achieve AMCC status must meet the
requirements in this sub-category.
Standards For Aging Program
A. Organization
To make sure that opportunities for older adults exist and their
needs are addressed, it is necessary that an organization-a permanent
committee of a larger organization or some other entity-be identified
or .. created. While the organization may offer some services, its
primary purpose would be as an advocate for older adults. It would be
the task of the organization to ensure that services, facilities and
opportunities exist and are available in the community, county or area
not provide them itself.
B. Mission Statement
Formulate, put in writing, keep on file and review the mission
statement for this program. The mission statement should simply state
the purpose of the program. It should be easily understood so that the
elements of the program, as well as its implementation, even
day-to-day activities can readily be measured against it.
C. Communicate and coordinate with the Missouri Division of Aging
D. Network and coordinate with human services organizations that
provide services to the aging. E. Identify the areas of needs and the
resources to meet these challenges
1. Family dynamics
Communications, grand-parenting, elder care, elder abuse
2. Education
Self-development, job-training, age-related concerns, long-term
care, Medicare/Medicaid/living wills
3. Social activities
Senior citizen center, special activities, recreation,
Inter-generational activities 4. Supportive environment
Housing options, user friendly community barrier free,
transportation, outreach to homebound 5. Confronting challenges
Career changes, planning for retirement, widowhood/late
relationships, death and dying 6. Opportunities for productivity
Volunteer work, paid work, elected public officials 7. Physical and
mental health services
Available, affordable and accessible health care providers,
hospital care, nursing home, in-home health care, hospice, adult day
care, respite care.
F. Establish an office to coordinate information and to provide
directory assistance of service providers.
Program Goals and Planning
From the assessment and evaluation of this program you
should determine if the program is meeting the needs and wants of the
community. The process of this assessment and its resulting findings
should be taken to the next steps of goal setting and planning.
Questions to ask concerning this sub-category: How do
the goals of the program of this sub-category fall in line with the
vision and the overall goals of the community; What are the plans to
achieve those goals.
1) Please describe the goals you have set for this
program.
2) Please describe in some detail the plans (how, when, who,
etc.) for achieving the goals set for this program.
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1.6 BEAUTIFICATION
Introduction
The first thing that visitors to a town notice is how clean and
neat it is or is not. The image presented by a beautifully clean town
reveals a lot about the people who live there. Residents, however, can
become so accustomed to their surroundings that they never notice the
eyesores and unsightly places they pass by everyday. A program of
community beautification is one from which everyone can profit and on
in which almost every member of the community can participate.
If this program already exists in this community, then the
responsibility for the assessment and evaluation of this sub-category
is primarily that of the people who administer it. If the program does
not exist in the community and the community wants to establish it,
then a committee or task force can be setup to determine what needs to
be done using the program process described below.
Program Process
The process for assessment can be as simple as the
people in charge of the program (e.g. Board of directors, executive
director, managers, staff, committee, and others) evaluating the
community's program against the program standards in this
sub-category. Or the process can be amplified by forming a task
force to assess and evaluate your program more in
depth using various techniques such as surveys, town meetings,
consulting with outside experts, etc. Whatever the process used it is
important to determine if the program is meeting the needs of the
community and how it will meet future needs.
For the report, please describe the process you used
to assess and evaluate your program.
Program Standards
These standards are designed to assist those
communities starting a program in this sub-category, and for those
communities that wish to measure their existing program against these
standards. These standards are set by consensus of experts which
include community citizenry, university professors, state and federal
specialists and other professionals within the field.
Due to the uniqueness of each community, certain
standards may not be important or even necessary within a community.
For example, the size of a community will determine a great deal
whether or not the standards within a particular sub-category need to
be adopted in their entirety or even at all. This
program is designed to suggest these standards and then allow a
community to decide if they wish to adopt any or all of them. However,
those communities endeavoring to achieve AMCC status must meet the
requirements in this sub-category.
Standards For Beautification Program
A. Organization
Identify or create an organization or other entity responsible for
the development, administration and operation of this program in your
community.
B. Mission Statement
Formulate, put in writing, keep on file and review the mission
statement for this program. The mission statement should simply state
the purpose of the program. It should be easily understood so that the
elements of the program, as well as its implementation, even
day-to-day activities can readily be measured against it.
C. Establish an office and budget
This office and budget may be part of the city, chamber or other
existing organization, or it may be a separate entity. In any case
coordination and cooperation with other groups, clubs and
organizations is essential.
D. Contact and coordinate with the Missouri Division of Tourism and
the Missouri Beautification Association.
E. Identify eyesores
Eyesores should be identified and a plan should be put in place to
eventually eliminate them. F. Recycling
Ensure that a recycling program is in place for solid waste
materials such as glass, paper, plastics, metals, etc.
G. Establish a tree and flower planting program Contact the
Missouri Department of Conservation H. Work toward a tasteful sign
program within your town and at its entrances I. Institute an annual
clean-up/beautification week
The Missouri Beautification Association has
established April as beautification month. While clean-up time is
anytime, an organized effort with community-wide participation should
be undertaken during this month.
J. Promote an Adopt-a-Park, a-Street, a-Spot, a-Road Program K.
Establish an awareness program
Communities become unsightly because of personal bad habits; people
litter without realizing it. Through the local media, newsletters and
special projects, you can make people aware that a clean community
depends on everyone.
Program Goals and Planning
From the assessment and evaluation of this program you should
determine if the program is meeting the needs and wants of the
community. The process of this assessment and its resulting findings
should be taken to the next steps of goal setting and planning.
Questions to ask concerning this sub-category: How do the goals of
the program of this sub-category fall in line with the vision and the
overall goals of the community; What are the plans to achieve those
goals.
1) Please describe the goals you have set for this program.
2) Please describe in some detail the plans (how, when, who,
etc.) for achieving the goals set for this program.
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1.7 HISTORIC PRESERVATION
Introduction
Historic preservation as it's most basic is recognizing and
preserving the past for the use and enjoyment of the future. A local
preservation program should ideally address all cultural resources:
archaeological, architectural and historical-in both public and
private ownership. Programs should be made accessible to all citizens.
If this program already exists in this community, then the
responsibility for the assessment and evaluation of this sub-category
is primarily that of the people who administer it. If the program does
not exist in the community and the community wants to establish it,
then a committee or task force can be setup to determine what needs to
be done using the program process described below.
Program Process
The process for assessment can be as simple as the
people in charge of the program (e.g. Board of directors, executive
director, managers, staff, committee, and others) evaluating the
community's program against the program standards in this
sub-category. Or the process can be amplified by forming a task
force to assess and evaluate your program more in
depth using various techniques such as surveys, town meetings,
consulting with outside experts, etc. Whatever the process used it is
important to determine if the program is meeting the needs of the
community and how it will meet future needs.
For the report, please describe the process you used
to assess and evaluate your program.
Program Standards
These standards are designed to assist those
communities starting a program in this sub-category, and for those
communities that wish to measure their existing program against these
standards. These standards are set by consensus of experts which
include community citizenry, university professors, state and federal
specialists and other professionals within the field.
Due to the uniqueness of each community, certain
standards may not be important or even necessary within a community.
For example, the size of a community will determine a great deal
whether or not the standards within a particular sub-category need to
be adopted in their entirety or even at all. This
program is designed to suggest these standards and then allow a
community to decide if they wish to adopt any or all of them. However,
those communities endeavoring to achieve AMCC status must meet the
requirements in this sub-category.
Questions to ask concerning this sub-category: How do the goals of
the program of this sub-category fall in line with the vision and the
overall goals of the community; What are the plans to achieve those
goals.
1) Please describe the goals you have set for this program.
2) Please describe in some detail the plans (how, when, who,
etc.) for achieving the goals set for this program.
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1.8 LEADERSHIP
DEVELOPMENT
Introduction
Developing new leaders and renewing the enthusiasm
and effectiveness of established leaders is an important aspect of
community betterment. Every community has a group of people to who
others turn when new ideas are needed, projects must be carried out,
or crises met. Yet most communities do not have established methods
for ensuring that new leaders are identified, trained and used in
appropriate arenas. A leadership development program that is
well-organized and administered can help provide competent and
committed people for community progress.
If this program already exists in this community, then the
responsibility for the assessment and evaluation of this sub-category
is primarily that of the people who administer it. If the program does
not exist in the community and the community wants to establish it,
then a committee or task force can be setup to determine what needs to
be done using the program process described below.
Program Process
The process for assessment can be as simple as the
people in charge of the program (e.g. Board of directors, executive
director, managers, staff, committee, and others) evaluating the
community's program against the program standards in this
sub-category. Or the process can be amplified by forming a task
force to assess and evaluate your program more in
depth using various techniques such as surveys, town meetings,
consulting with outside experts, etc. Whatever the process used it is
important to determine if the program is meeting the needs of the
community and how it will meet future needs.
For the report, please describe the process you used
to assess and evaluate your program.
Program Standards
These standards are designed to assist those
communities starting a program in this sub-category, and for those
communities that wish to measure their existing program against these
standards. These standards are set by consensus of experts which
include community citizenry, university professors, state and federal
specialists and other professionals within the field.
Due to the uniqueness of each community, certain
standards may not be important or even necessary within a community.
For example, the size of a community will determine a great deal
whether or not the standards within a particular sub-category need to
be adopted in their entirety or even at all. This
program is designed to suggest these standards and then allow a
community to decide if they wish to adopt any or all of them. However,
those communities endeavoring to achieve AMCC status must meet the
requirements in this sub-category.
Standards For. Leadership Development
A. Organization
Identify or create an organization or their entity responsible for
the administration and operation of a leadership development program
in your community. It is essential to the progress of the community
that .~ the leadership development program be open to all segments of
the community. To ensure that all parts of the community are recruited
and encouraged to participate, the organizing group should also be
representative of diversity of the community. At a minimum, it should
include representatives of city government, community betterment,
chamber of commerce school district, civic, minority and youth
organizations.
B. Mission Statement
Formulate, put in writing, keep on file and review the mission
statement for this program. The mission statement and workplan should
be directly related to your needs assessment and goal setting
activities. The workplan should list the following items: goal,
activity, coordinating committee, coordinating chairperson, list of
tasks to be accomplished, contact/coordinator for each task listed, a
due date for each listed and, when necessary, the estimated cost to
accomplish each task listed. The workplan should also list how the
tasks will be evaluated to determine if this was a successful project.
C. Establish a program
A leadership development program should include three components:
1. an opportunity for participants to learn about the skills and
traits necessary for effective leadership (trust, competence, vision,
ability to inspire and credibility).
2. An opportunity to learn about their community and its
relationship to the larger society of which it is a part.
3. An opportunity to practice the skill acquired and to use the
knowledge gained in situations which permit growth, development and
support.
For assistance in developing a leadership program course, contact
the MCB office or your county University Extension office. There are a
number of leadership models which can be adapted to fit your
community's needs.
The leadership development program should be designed to be
self-sustaining and on-going, being repeated at a minimum of every two
years.
D. Establish a method for utilizing newly-trained leaders
A system should be established to place newly-trained leaders in
positions in the community in which they can use their new skills and
knowledge. Contacts with community organizations should be made on a
periodic basis to determine when positions become available on boards,
committees and task forces. An effort should be made to insure that
each new leader is given the opportunity to use his or her training
within six months.
E. Involve established community leaders in the program as
"mentors"
An effective leadership development program will utilize local
leaders as "mentors" for the "leaders-in training." These mentors can
be effective in helping participants find out "how the community
works" and to gain entry to community groups where their new skills
and knowledge can be useful.
F. Include newly trained leaders on the organizing committee
Each year, at least two of the newly trained leaders should be
added to the leadership development program organizing committee in
order to provide feedback and ideas about the operation of the
program.
G. Establish a "leader exchange" with another community
As part of the leadership development program, at least every other
year members of the organizing committee' should visit another
community of a similar size to learn how they operate their program.
This exchange of ideas will benefit both communities.
Program Goals and Planning
From the assessment and evaluation of this program
you should determine if the program is meeting the needs and wants of
the community. The process of this assessment and its resulting
findings should be taken to the next steps of goal setting and
planning.
Questions to ask concerning this sub-category: How do
the goals of the program of this sub-category fall in line with the
vision and the overall goals of the community; What are the plans to
achieve those goals.
1) Please describe the goals you have set for this
program.
2) Please describe in some detail the plans (how, when, who,
etc.) for achieving the goals set for this program.
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